Terms & Conditions

The following terms and conditions govern all use of the rockfortonline.com website and all content, services and products available at or through the website (taken together, the Website).

The Website is owned and operated by Rockfort Markets (“Rockfort”). The Website is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, Rockfort’s Website Privacy Policy) and procedures that may be published from time to time on this Site by Rockfort (collectively, the “Agreement”).

Please read this Agreement carefully before accessing or using the Website. By accessing or using any part of the Website, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services. If these terms and conditions are considered an offer by Rockfort, acceptance is expressly limited to these terms.

The Website is available only to individuals who are at least 18 years old.
Additional Terms of Service are in place in respect of Trading Accounts created by Rockfort clients.


Website Account

If you create an account on the Website, you are responsible for maintaining the security of your account, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the Website. You must immediately notify Rockfort Markets of any unauthorized uses of your account or any other breaches of security. Rockfort Markets will not be liable for any acts or omissions by You, including any damages of any kind incurred as a result of such acts or omissions.

Responsibility of Contributors

If you comment on a blog, post material to the Website, post links on the Website, or otherwise make (or allow any third party to make) material available by means of the Website (any such material, “Content”), You are entirely responsible for the content of, and any harm resulting from, that Content. That is the case regardless
of whether the Content in question constitutes text, graphics, an audio file, or computer software. By making Content available, you represent and warrant that: 

the downloading, copying and use of the Content will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark or trade secret rights, of any third party; 

if your employer has rights to intellectual property you create, you have either 

(i) received permission from your employer to post or make available the Content, including but not limited to any software, or 

(ii) secured from your employer a waiver as to all rights in or to the Content;

you have fully complied with any third-party licenses relating to the Content, and have done all things necessary to successfully pass through to end users any required terms; 

the Content does not contain or install any viruses, worms, malware, Trojan horses or other harmful or destructive content; the Content is not spam, is not machine- or randomly-generated, and does not contain unethical or unwanted commercial content designed to drive traffic to third party sites or boost the search engine rankings of third party sites, or to further unlawful acts (such as phishing) or mislead recipients as to the source of the material (such as spoofing); 

and the Content is not pornographic, does not contain threats or incite violence towards individuals or entities, and does not violate the privacy or publicity rights of any third party.

By submitting Content to Rockfort Markets for inclusion on our Website, you grant Rockfort a worldwide, royalty-free, and non-exclusive license to reproduce, modify, adapt and publish the Content solely for the purpose of displaying, distributing, and promoting our Website. If you delete Content, Rockfort will use reasonable efforts to remove it from the Website, but you acknowledge that caching or references to the Content may not be made immediately unavailable.

Without limiting any of those representations or warranties, Rockfort has the right (though not the obligation) to, in Rockfort’s sole discretion

(i) refuse or remove any content that, in Rockfort’s reasonable opinion, violates any Rockfort policy or is in any way harmful or objectionable, or

(ii) terminate or deny access to and use of the Website to any individual or entity for any reason, in Rockfort’s sole discretion.

Responsibility of Website Visitors.

Rockfort Markets has not reviewed, and cannot review, all of the material, including computer software, posted to the Website, and cannot, therefore, be responsible for that material’s content, use or effects. By operating the Website, Rockfort Markets does not represent or imply that it endorses the material there posted, or that it believes such material to be accurate, useful, or non-harmful. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. The Website may contain content that is offensive, indecent, or otherwise objectionable, as well as content containing technical inaccuracies, typographical mistakes, and other errors. The Website may also contain material that violates the privacy or publicity rights or infringes the intellectual property and other proprietary rights, of third parties, or the downloading, copying, or use of which is subject to additional terms and conditions, stated or unstated. Rockfort Markets disclaims any responsibility for any harm resulting from the use by visitors of the Website, or from any downloading by those visitors of content there posted

Content Posted on Other Websites.

We have not reviewed, and cannot review, all of the material, including computer software, made available through the websites and webpages to which rockfortmarkets.com links, and that link to rockfortmarkets.com. Rockfort Markets does not have any control over those non-Rockfort websites and webpages and is not responsible for their contents or their use. By linking to a non-Rockfort Markets website or webpage, Rockfort Markets does not represent or imply that it endorses such a website or webpage. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. Rockfort Markets disclaims any responsibility for any harm resulting from your use of non-Rockfort websites and webpages

Copyright Infringement and DMCA Policy.

As Rockfort Markets asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by rockfortmarkets.com violates your copyright, you are encouraged to notify Rockfort Markets in accordance with Rockfort Markets’s Digital Millennium Copyright Act (“DMCA”) Policy. Rockfort Markets will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material. Rockfort Markets will terminate a visitor’s access to and use of the Website if, under appropriate circumstances, the visitor is determined to be a repeat infringer of the copyrights or other intellectual property rights of Rockfort Markets or others. In the case of such termination, Rockfort Markets will have no obligation to provide a refund of any amounts previously paid to Rockfort Markets.

Intellectual Property.

This Agreement does not transfer from Rockfort Markets to you any Rockfort Markets or third party intellectual property, and all rights, title, and interest in and to such property will remain (as between the parties) solely with Rockfort Markets.

Rockfort Markets, rockfortmarkets.com, the rockfortmarkets.com logo, and all other trademarks, service marks, graphics, and logos used in connection with rockfortmarkets.com, or the Website are trademarks or registered trademarks of Rockfort Markets or Rockfort’s licensors. Other trademarks, service marks, graphics, and logos used in connection with the Website may be the trademarks of other third parties. Your use of the Website grants you no right or license to reproduce or otherwise use any Rockfort Markets or third-party trademarks


Rockfort Markets reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to the Website following the posting of any changes to this Agreement constitutes acceptance of those changes. Rockfort Markets may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). Such new features and/or services shall be subject to the terms and conditions of this Agreement.


Rockfort Markets may terminate your access to all or any part of the Website at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement or your rockfortmarketsmarkets.com account (if you have one), you may simply discontinue using the Website

Disclaimer of Warranties.

The Website is provided “as is”. Rockfort Markets and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose, and non-infringement. Neither Rockfort Markets nor its suppliers and licensors make any warranty that the Website will be error-free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services through, the Website at your own discretion and risk

Limitation of Liability.

In no event will Rockfort Markets, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for:

(i) any special, incidental or consequential damages;

(ii) the cost of procurement for substitute products or services;

(iii) for interruption of use or loss or corruption of data; or

(iv) for any amounts that exceed the fees paid by you to Rockfort Markets under this agreement during the twelve (12) month period prior to the cause of action. Rockfort Markets shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.

General Representation and Warranty.

You represent and warrant that

(i) your use of the Website will be in strict accordance with the Rockfort Markets Website Privacy Policy, with this Agreement, and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental areas, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside) and

(ii) your use of the Website will not infringe or misappropriate the intellectual property rights of any third party.


You agree to indemnify and hold harmless Rockfort Markets, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the Website, including but not limited to your violation of this Agreement.


This Agreement constitutes the entire agreement between Rockfort Markets and you concerning the subject matter hereof, and they may only be modified by a written amendment signed by an authorized executive of Rockfort Markets, or by the posting by Rockfort Markets of a revised version. Except to the extent applicable law, if any, provides otherwise, this Agreement, any access to or use of the Website will be governed by the laws of the Auckland, New Zealand, excluding its conflict of law provisions, and the proper venue for any disputes arising out of or relating to any of the same will be the state and federal courts located in Auckland, New Zealand. Except for claims for injunctive or equitable relief or claims regarding intellectual property rights (which may be brought in any competent court without the posting of a bond), any dispute arising under this Agreement shall be finally settled in accordance with the Comprehensive Arbitration Rules of the Judicial Arbitration and Mediation Service, Inc. (“JAMS”) by three arbitrators appointed in accordance with such Rules. The arbitration shall take place in Auckland, New Zealand, in the English language and the arbitral decision may be enforced in any court. The prevailing party in any action or proceeding to enforce this Agreement shall be entitled to costs and attorneys’ fees. If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties original intent, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. You may assign your rights under this Agreement to any party that consents to, and agrees to be bound by, its terms and conditions; Rockfort Markets may assign its rights under this Agreement without condition. This Agreement will be binding upon and will inure to the benefit of the parties, their successors, and permitted assigns.

When you are making your deposit, please keep the following points in mind:

  1. No third-party payments will be accepted.
  2. Rockfort Markets will accept card transactions in NZD, EUR and USD only. All card transactions sent in a different currency will be automatically converted to the account base currency; the card processor may charge you a conversion fee.
  3. The initial deposit amount must be sent back to the same card from which we received your funds.
  4. If the deposit is successful it will be posted to your trading account shortly. There might be a delay if we are unable to verify any of the information in which case we will contact you.
  5. You may be required to provide us with an authorization code for your card deposit.
  6. You may be required to provide us with your card statement or a screenshot of your bank statement from your online banking, showing the transaction to Rockfort Markets.
  7. All our requirements regarding your card details are always sent through official Rockfort Markets email addresses. We will never request any secret card details (CVV, 3D secure code, etc.). If you receive any suspicious requests from a suspicious or unauthorized email address please contact us at info@rockfortmarkets.com
  8. Rockfort Markets does not keep client card data. All card data is collected and safely kept within the PCI DSS Level 1 licensed Payment Services Provider.
  9. In accordance to the recommendations of the Payment Card Industry Security Standards Council, customer card details are protected using a Transport Layer encryption — TLS 1.2 and application layer with algorithm AES and key length 256 bit.
  10. See our privacy policy at Privacy Policy page.
  11. Deposits and withdrawals are processed in accordance with the Product Disclosure Statement and Client agreement.
  12. Rockfort Markets is a licensed Derivative Issuer and is registered on the Financial Service Provider Register in New Zealand. Our FSP number is FSP509766
  13. We are a registered company in New Zealand with offices at Level 2, 22 Fanshawe Street, Auckland, 1010. Postal address PO Box 5382, Wellesley Street, Auckland 1010.
  14. You may request a withdrawal of any available funds at any time, to do this complete the withdrawal request. We may process this as a credit card refund and refunds must be sent back to the card that was used for the initial deposit.
  15. If you have any questions please contact us at info@rockfortmarkets.com or on +64 9 281 2012

Rockfort Markets’ products are risky; please read our PDS.